Conditions Générales

Terms and Conditions

Last updated: August 2026

Welcome to WagglyHaven. By accessing and using this website, you agree to the following terms and conditions. Please read them carefully before making any purchase.

1. General Information

WagglyHaven is an online store specializing in accessories and care products for pets (dogs and cats), operated from Spain. For any inquiries, you can contact us at wagglyhaven@gmail.com.

2. Use of the Website

By using this website, you confirm that you are at least 18 years old or that you have the consent of a legal guardian. You agree not to use the site for unlawful purposes or in any way that could damage, disable, or impair its operation.

3. Products and Prices

All prices displayed in the store include applicable VAT. We reserve the right to modify prices at any time without prior notice. In the event of a pricing error, we will contact you before processing the order.

4. Orders and Payments

Upon placing an order, you will receive a confirmation email. The purchase contract is formalized when we confirm the shipment of your order. We accept the payment methods indicated during the checkout process. All payments are processed securely.

5. Shipping and Delivery

Shipping terms and conditions are detailed in our Shipping Policy. WagglyHaven is not responsible for delays caused by third parties (carriers, customs, etc.).

6. Returns and Refunds

You have the right to return any product within 14 calendar days of receiving your order, without the need for justification, in accordance with European consumer protection regulations. For more information, please refer to our Refund Policy.

7. Intellectual Property

All content on this website (images, texts, logos, designs) is the property of WagglyHaven or its content providers and is protected by intellectual property laws. Reproduction without express authorization is prohibited.

8. Data Protection

The processing of your personal data is governed by our Privacy Policy, in accordance with the General Data Protection Regulation (GDPR).

9. Limitation of Liability

WagglyHaven shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or website, to the extent permitted by applicable law.

10. Governing Law

These terms and conditions are governed by Spanish law. Any dispute shall be submitted to the competent courts of Spain, unless applicable consumer protection regulations establish a different jurisdiction.

11. Modifications

We reserve the right to update these terms at any time. Changes will take effect upon publication on this page. We recommend reviewing them periodically.

If you have any questions about these terms, please do not hesitate to contact us.